IT Business Analyst (Permanent Position)


  • Degree in IT, Management, or other relevant fields
  • Minimum of 10 years of work experience as an ERP Business Analyst
  • Background in ERP Systems End to End Implementation
  • Experience in Project Management
  • Experience in Vendor Management
  • Background in Supply Chain and Process Flow Analysis and Creation
  • Background in Lean Six Sigma Process Improvement

Job Description:

  • Ensure that business requirements are documented and translated to ERP technical specifications
  • Collaborate with the IT team, business management, external consultants, end users, ERP vendor and other stakeholders
  • Analyze the design of technical systems and business models
  • Source and implement new business technology as required by the business
  • Produce reports on application development and implementation
  • Translate requirements and use cases into test conditions and expected results for product, user acceptance, and operational acceptance testing.
  • Serve as a resource for the change enablement team as they evaluate training and performance support needs and design the training and performance support products
  • Support the execution of product test and resolve issues
  • Validate the design with internal stakeholders to ensure that the design satisfies the requirements
  • Create user guides, training curriculum, policies, and other pertinent documentation for internal and external partners
  • Research, troubleshoot and mitigate transactional and other ERP issues
  • Perform business systems and workflow analysis, and disseminate technical communications to stakeholders
  • Perform continuous improvement to the processes using lean six sigma methodology
  • Be the Functional Subject Matter Expert for the ERP system
  • Utilize ERP data for business insights, produce operational reports as needed by the business
  • Configure functions and workflow to facilitate ERP integration with other applications
  • Gather change and enhancement requests post-production; implement the enhancements to the ERP system  

Interested? Please email CV to

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